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Indegene
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Tech-Led GCC Capabilities
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How we deliver Tech-Led GCC Capabilities

Tech-Led GCC Capabilities

Explore, set up and scale up GCC capabilities with a proven partner

Building Global Capability Centers (GCCs) is difficult

Transformation

designs need to incorporate complex transition and operating models, location strategies and execution plans

Planning

and validation of which processes to retain and which ones to transfer with minimal impact is not easy

Operationalizing

transition plans, hiring, training, building capabilities, driving process excellence and innovation is not a core competency

What we do

Transformation Consulting

Pharma leaders explore GCC as a solution to solve for business challenges ranging from margin pressure to launch excellence to portfolio optimization. We partner with you early in the process to build a plan that ensures consistency in value and experience, regardless of the location. We help you identify relevant processes and build the business case to test feasibility. We also orchestrate business and GCC operations and set up the governance model. We define the operating model which advises the functions to retain inhouse, transfer to a GCC, or operate in a hybrid model and its associated structure and commercial model. Our site selection and standup services identify vital local administrative processes necessary to onboard GCC resources quickly. Transition services facilitate a two-way knowledge transfer to ensure a seamless transfer. GCC is also an opportunity to reimagine processes with technology and we help you get it right-first-time with process simplification and digitalization.

Assisted Operations

Our bespoke solutions offer you the flexibility of full outsourcing or a build-operate-transfer model to suit your specific GCC aspirations. They apply equally to a single practice area like marketing operations or medical affairs and a combination of more across the commercialization value chain. Our hybrid model offers the flexibility to keep some processes inhouse, while outsourcing others that need specialist skills. Our enterprise platform helps upgrade your commercial infrastructure with life sciences-contextualized technology accelerators and deep practitioner perspectives.

Delivery Services

We combine deep healthcare expertise with fit-for-purpose technology to improve the effectiveness and efficiency of commercialization operations and personalize customer experience at scale.

Our Enterprise Commercial Solutions span the commercial spectrum from building your brand strategy to producing copy, creative and content at scale, creating and launching omnichannel marketing campaigns, and measuring their effectiveness with data and analytics to accelerating your marketing technology transformation.

Our Enterprise Medical Solutions communicate scientific information effectively, improve regulatory compliance, manage safety operations and improve market access. From regulatory and medical affairs to medical writing and pharmacovigilance, we embed technology in every step of the process to make it more efficient, while staying compliant.

Our Enterprise Clinical Solutions transform clinical trials by unlocking real-time patient insights, accelerating patient recruitment and enhancing clinical data management so you can deliver innovative therapies to patients faster.

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Accelerate your GCC vision with minimal impact to existing operations

Faster go-live

Get your GCC operational faster on a Build-Operate-Transfer (BOT) or other models with a proven partner with deep healthcare expertise and strong technology capabilities

Manage risk

Navigate internal processes, optimize upfront investment and reduce change management burden with a partner that has scaled operations for major pharma companies

Scale non-linearly

Drive continuous innovation using fit-for-purpose technology to scale up operations and business value across commercialization functions in a non-linear way

Insights to build #FutureReadyHealthcare

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