Tech-Led GCC Capabilities
Explore, set up and scale up GCC capabilities with a proven partner
Building Global Capability Centers (GCCs) is difficult
Transformation
designs need to incorporate complex transition and operating models, location strategies and execution plans
Planning
and validation of which processes to retain and which ones to transfer with minimal impact is not easy
Operationalizing
transition plans, hiring, training, building capabilities, driving process excellence and innovation is not a core competency
What we do
Pharma leaders explore GCC as a solution to solve for business challenges ranging from margin pressure to launch excellence to portfolio optimization. We partner with you early in the process to build a plan that ensures consistency in value and experience, regardless of the location. We help you identify relevant processes and build the business case to test feasibility. We also orchestrate business and GCC operations and set up the governance model. We define the operating model which advises the functions to retain inhouse, transfer to a GCC, or operate in a hybrid model and its associated structure and commercial model. Our site selection and standup services identify vital local administrative processes necessary to onboard GCC resources quickly. Transition services facilitate a two-way knowledge transfer to ensure a seamless transfer. GCC is also an opportunity to reimagine processes with technology and we help you get it right-first-time with process simplification and digitalization.
Assisted OperationsOur bespoke solutions offer you the flexibility of full outsourcing or a build-operate-transfer model to suit your specific GCC aspirations. They apply equally to a single practice area like marketing operations or medical affairs and a combination of more across the commercialization value chain. Our hybrid model offers the flexibility to keep some processes inhouse, while outsourcing others that need specialist skills. Our enterprise platform helps upgrade your commercial infrastructure with life sciences-contextualized technology accelerators and deep practitioner perspectives.
Delivery ServicesWe combine deep healthcare expertise with fit-for-purpose technology to improve the effectiveness and efficiency of commercialization operations and personalize customer experience at scale.
Our Enterprise Commercial Solutions span the commercial spectrum from building your brand strategy to producing copy, creative and content at scale, creating and launching omnichannel marketing campaigns, and measuring their effectiveness with data and analytics to accelerating your marketing technology transformation.
Our Enterprise Medical Solutions communicate scientific information effectively, improve regulatory compliance, manage safety operations and improve market access. From regulatory and medical affairs to medical writing and pharmacovigilance, we embed technology in every step of the process to make it more efficient, while staying compliant.
Our Enterprise Clinical Solutions transform clinical trials by unlocking real-time patient insights, accelerating patient recruitment and enhancing clinical data management so you can deliver innovative therapies to patients faster.
