Enterprise Commercial Solutions

From patient journey design to patient identification, onboarding and adherence, our comprehensive technology-led patient engagement and support services help you navigate the complex patient healthcare ecosystem and drive better health outcomes. Our solutions are fully customizable to meet your unique requirements and help deliver a superior patient experience at every touchpoint in their journey.

Our strategy and consulting services across the commercial spectrum enable you to succeed in your digital transformation and customer experience efforts at an enterprise scale. We harness the power of data, technology, proprietary measurement tools, and deep industry experience to inform your strategy, optimize your operating model, and inform your technology decisions. We help strategize as well as benchmark tailored customer engagement strategies, assess gaps, and define a roadmap, which aligns with your organizational goals.

We help you define and implement out-of-the-box creative strategies that cater to unique customer journeys by understanding their various touchpoints and build connections with customers through intelligent messaging and innovative design concepts. We have also developed best practices to collaborate and coexist with in-house and external agencies and deliver efficiencies and excellence. We help you overcome challenges of content supply chain and drive personalization, agility and reuse with a robust content engine.

Our end-to-end capabilities for marketing and communications help you deliver personalized and meaningful messages to your target audience. With a robust set of technology partners and data platforms, we deliver fit-for-purpose solutions for customer data, multi-channel marketing automation, and delivering seamless user experiences.

Our commercial data warehouse, analytical models, cognitive, and cloud capabilities help you maximize the value of data, translate insights into actions, and unlock new possibilities to drive meaningful business outcomes - at scale and in record time. We do this by combining deep data science literacy and analytical know-how across a wide range of therapies and use cases from market intelligence and forecasting to commercial operations, omnichannel customer experiences, and more - unearthing valuable, hidden insights throughout your commercial journey.

We provide comprehensive solutions, accelerators, and advisory services to help you explore emerging and established technologies to drive digital innovation and business outcomes. We analyze your organizations requirements, existing resources, and technology stack and the potential to scale to recommend the right technology and strategy to unlock new business value and make your organization future ready.

We are a Veeva Certified Partner for a range of services from Veeva CRM to Veeva Vault PromoMats, Veeva Approved Email, Veeva CLM, Veeva Align, Veeva CRM Events Management and Veeva Engage. Our deep-rooted partnership with Veeva, spanning over many years, comes from unparalleled expertise at the intersection of healthcare and technology.

We help you navigate challenges with operations, migrations and service agreements while optimizing data management and integrations. By making the most of immediate opportunities and planning for long-term success, we empower life sciences leaders to maintain a competitive edge and ensure seamless commercial operations and customer experience.

Our comprehensive service offerings are delivered by a team of over 149 Veeva certified professionals. As the first partner selected for Veeva's Digital Factory Accelerator Program, we are at the forefront of industry innovation.