Biopharmaceuticals

We help you scale commercial operations with adaptable and automated modular content, comprehensive omnichannel campaign management and technology expertise to create outstanding customer experiences. Our expertise and technology-driven material review and approval operations ensures accurate, impactful, and compliant external communication.

Our deep data literacy and analytical knowledge of therapies maximizes the value of your data, translates insights into actions, and unlocks new possibilities to drive business outcomes. Through our partnerships and platforms, we enhance your patient support programs all the way from identification and onboarding to engagement and adherence.

We apply technology and medical expertise across regulatory operations from regulatory intelligence and planning to content authoring, submissions and health authority query management to ensure compliance in a complex and evolving regulatory landscape. Our AI-driven pharmacovigilance operations improve the effectiveness of monitoring, analysis, reporting, and risk mitigation of adverse event signals across the product life cycle while ensuring persistent regulatory compliance.

We improve customer engagement and reduce compliance risks with modern medical affairs operations. It includes content creation, medical information and communications and automated MLR reviews. And with our understanding of value perceptions of patients, payers and physicians, we help you expand market access with data-driven pricing and reimbursement strategies.

We generate insights from real-world data (RWD) and molecular data to identify gaps in the clinical R&D life cycle, support biomarker development and improve clinical trial designs. We use RWD-enabled targeted digital marketing approaches to identify patients, conduct efficient primary and secondary screening, and transfer the right patients to clinical trial sites.

Our data managers set up and monitor clinical trials and ensure fool-proof clinical data through protocol-based data collection mechanisms. And we accelerate study startup along with contract management, budgeting and payment, data standardization and aggregation, risk-based quality management (RBQM), study-specific portals for sites and patient engagement support.

We leverage data and analytics to deliver the same impact as a field rep through well-orchestrated digital touchpoints. We analyze the interaction data of millions of physicians to enhance customer experience by understanding physicians’ digital and prescription behavior at the individual level, align those behaviors to an omnichannel strategic plan that maximizes the best of field force and digital capabilities, and deploy and optimize the engagement plan at frequent and consistent intervals.