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Indegene
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Centers of Excellence
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How we deliver Centers of Excellence

Centers of Excellence

Scale up your operations to drive meaningful outcomes

Existing commercial, medical and clinical operations are

Inefficient

to scale up quickly and non-linearly as business grows

Ineffective

to personalize patient, physician and regulator experience

Inflexible

to adapt to changing global and local market requirements

What we do

Strategy to Operations

Our consultants have rich experience in enabling life sciences companies elevate their digital transformation maturity. Our domain experts drive execution excellence through digital factories around the world. For you, it simply means a single, end-to-end partner from data and insights-driven strategy to expertise and technology-led operations.

Agile Engagement Model

We customize our engagement model to deliver the specific outcomes you desire. Our model is based on agile demand-aligned resourcing, a stake in performance and simple outcome-attributable fees. With an optimal mix of onshore, offshore and nearshore resources, we stand ready to support your needs as business scales.

Governance and Metrics

Our multi-tier governance structure ensures operations are successful and of the highest quality. Through regular reviews with program, operational and executive steering committees at global and market / cluster levels, we drive alignment in goals and rigor in delivery. We continuously track progress on key performance indicators, provide real-time visibility into operations and identify cross-market innovation and optimization opportunities.

Technology and Partnerships

We contextualize artificial intelligence (AI), machine learning (ML), natural language processing / generation (NLP / NLG) for life sciences applications. Our proprietary technology IP and partnerships with leading and emerging platforms helps us to deliver reliable, efficient and scalable outcomes. The integrated ecosystem approach maximizes returns on your technology investments.

Strategic Investments

We are committed to building a long-term, scalable partnership and proactively make strategic investments to drive program success. Through effective program management and technology-led operations, we build capacity to support a growing business and you benefit from efficiencies of scale.

Thought Leadership

Our multi-layered advisory council includes technology, business and process experts and change management specialists, guided by industry advisors with executive oversight to steer our engagement. We enable your strategy with deeply-researched, original thought leadership content. We orchestrate conversations on the future of healthcare through industry councils with peers from other life sciences companies and with Indegene Digital Summit, our flagship no-vendor, no-booth, annual event for industry professionals.

Modernize your operations to be future ready

Enable teams with capabilities and expertise

We set up and activate centralized and distributed operations with deep medical and business process expertise to hit the ground running from day one

Empower outcomes with technology

We scale up outcomes in a non-linear way with life sciences-contextualized technology and drive collaboration across inhouse teams and external partners

Elevate operations’ experience

We bring our learnings from operations around the world to foster a culture of continuous innovation, improvement and agility and improve your stakeholders’ experience

Life sciences leaders trust us

Life sciences leaders trust us

Insights to build #FutureReadyHealthcare

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